Submit Customer Warranty Claim

Submit your customer warranty claim quickly and securely. No account registration required.

Purchase Information

Tell us where you purchased your BIG MAX Golf product

Where did you buy this product? *

BIG MAX Golf Online Store

Online Retailer (outside BIG MAX Shop)

Local retailer or other store

Product Information

Select the product and provide serial numbers

Product *

Product Serial Number *

The serial number is usually on a sticker on the product

Purchase Date *

Issue Details

Describe the problem with your product

Issue Date *

Issue Description *

Additional Comments

Your Information

We need your contact details to process your warranty claim

Full Name *

Email Address *

Phone Number *

Street Address *

City *

ZIP Code *

Country *

I consent to warranty claim processing and email communications *

We will use your email to send updates about your warranty claim and may contact you if we need additional information. Privacy Policy

Supporting documents

Upload photos and documents so we can process your claim

Photos/videos of the product *

Clear photos or videos of the product showing its current condition

Drop files here or click to browse

Supports images and videos. Up to 5 files, 100MB each.

Choose filesTake photo

Photos/videos of the problem *

Photos or videos that clearly show the defect or problem

Drop files here or click to browse

Supports images and videos. Up to 5 files, 100MB each.

Choose filesTake photo

Proof of purchase *

Receipt, invoice or other proof of purchase

Drop files here or click to browse

Supports images and documents. Up to 3 files, 100MB each.

Choose filesTake photo

Photos/videos of the serial number

Photos or videos with the serial number clearly legible

Drop files here or click to browse

Supports images and videos. Up to 3 files, 100MB each.

Choose filesTake photo

Your claim will be reviewed by the appropriate distributor and you will receive email updates.