Submit Customer Warranty Claim

Submit your customer warranty claim quickly and securely. No account registration required.

Purchase Information

Tell us where you purchased your BIG MAX Golf product

Where did you buy this product? *

BIG MAX Golf Online Store

Online Retailer (outside BIG MAX Shop)

Local retailer or other store

Product Information

Select the product and provide serial numbers

Product *

Product Serial Number *

The serial number is usually located on a sticker on the product

Purchase Date *

Issue Details

Describe the problem with your product

Issue Date *

Issue Description *

Additional Comments *

Your Information

We need your contact details to process your warranty claim

Full Name *

Email Address *

Phone Number *

Street Address *

City *

ZIP Code *

Country *

I agree to the warranty claim processing, email communications and the Privacy Policy *

Supporting Documents

Upload photos and documents to support your warranty claim

Product Photos/Videos *

Upload clear photos or videos of the product showing its current condition

Drop files here or click to browse

Support for images and videos. Max 5 files, 100MB each.

Choose FilesTake Photo

Issue Photos/Videos *

Upload photos or videos clearly showing the defect or problem

Drop files here or click to browse

Support for images and videos. Max 5 files, 100MB each.

Choose FilesTake Photo

Proof of Purchase *

Upload receipt, invoice, or other proof of purchase

Drop files here or click to browse

Support for images and documents. Max 3 files, 100MB each.

Choose FilesTake Photo

Serial Number Photos/Videos

Upload photos or videos showing the serial number clearly visible

Drop files here or click to browse

Support for images and videos. Max 3 files, 100MB each.

Choose FilesTake Photo

Your claim will be reviewed by the appropriate distributor and you will receive email updates.